How can we help?

Choose the best way to get in touch with our team

Frequently Asked Questions

How do I get started with Costrace?

Install the Costrace SDK using uv add costrace-sdk/pip install costrace-sdk or npm install costrace/pnpm add costrace, then initialize it in your code with your API key. Check our documentation for detailed setup instructions.

Which LLM providers are supported?

Costrace supports all major LLM providers including OpenAI, Anthropic, Google (Gemini). We automatically detect and track costs across all providers.

How does pricing work?

We offer a free tier with 50,000 traces per month and 7-day retention. Our Pro plan is $19/month and includes 500,000 traces, 90-day retention, unlimited API keys, team features, and priority support.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your billing page. You'll retain Pro features until the end of your current billing period. No refunds are provided for partial months.

Is my data secure?

Yes. We encrypt all data in transit and at rest. API keys are securely stored and never exposed. We follow industry best practices for security and compliance. Read our Privacy Policy for more details.

Can I use Costrace for team collaboration?

Yes! Pro users can create teams, invite members, and collaborate on cost tracking. Each team gets shared dashboards, alerts, and analytics.

Still have questions? Email us at support@costrace.dev